House of Koopslie is an e-commerce business. You can buy our products in one of 3 ways, as we do not have a retail storefront:
- At an independent boutique or retailer
- On our retail website - PLEASE NOTE ALL SALES ARE FINAL
- At a craft show at a House of Koopslie booth
If you’ve purchased your House of Koopslie product from an independent retailer or boutique, then your product can only be returned to the location in which you’ve bought it. The return/exchange policy dictated by the store in which you’ve purchased your item will be applicable.
Retail Website Exchange Policy
ANY PURCHASES MADE AFTER JULY 10, 2018 ARE FINAL SALE
We are currently in the process of closing our online store and all purchases made after July 10, 2018 are FINAL SALE. We won't be able to offer a refund or exchange on any items purchased after July 10, 2018.
If we have made a mistake on your order, please fill out our contact form here.
Craft Show Exchange Policy
We are unable to provide refunds or exchanges on items purchased at a craft show.